Last updated 11 November 2026
These terms apply when you use the Agents of Speech website, free courses and classes, YouTube videos and paid coaching programs (together, “our services”). Agents of Speech (“we”, “us”) is based in Singapore. By using our services you agree to these terms. Questions: ming@agentsofspeech.com.
We teach parents of late-talking children how to support their child’s speech and language at home: free videos, email courses and live classes, and paid coaching programs where a coach reviews videos you send and gives you feedback.
Our content and coaching are education for parents. They are not a medical or clinical diagnosis and do not replace an assessment by a qualified speech-language pathologist, doctor or other health professional. If you are worried about your child’s hearing, health or development, please see a professional.
Paid programs are sold through FastSpring, our reseller, which handles payment, tax and invoices; its terms of sale also apply. Prices, billing period and what is included are shown before you pay. Subscriptions renew automatically until you cancel. You can ask us to pause or cancel at any time by emailing ming@agentsofspeech.com; cancelling stops future charges and you keep access until the end of the period you have paid for.
Our videos, courses, worksheets and coaching materials belong to Agents of Speech. You may use them for your own family. Please don’t copy, resell or publish them without our permission.
Our videos are hosted on YouTube. When you watch or interact with them you are also subject to the YouTube Terms of Service and the Google Privacy Policy. We use YouTube API Services only in our own internal tool, to publish videos to our channel and to read comments left on it; see our Privacy Policy.
How we collect and use personal information is explained in our Privacy Policy.
We work hard to give good guidance, but every child is different and we can’t promise a particular result. To the extent the law allows, our services are provided “as is”, and our total liability to you is limited to the amount you paid us in the 12 months before the claim. Nothing in these terms limits rights you have under consumer law that can’t be excluded.
We may update these terms; the date at the top shows the latest version, and we’ll tell paying clients about important changes by email. We may end access for anyone who seriously or repeatedly breaks these terms.
These terms are governed by the laws of Singapore.
Agents of Speech Pte. Ltd., 16 Raffles Quay, #41-07, Hong Leong Building, Singapore 048581 · ming@agentsofspeech.com