Privacy Policy

Last updated 11 November 2026

Agents of Speech (“we”, “us”) helps parents of late-talking children through free classes, courses and paid coaching. This page explains what information we collect, why, and how to have it corrected or deleted. Questions: ming@agentsofspeech.com.

What we collect

  • Email sign-ups (free courses, the Orientation class): your email address and which page or video brought you to us. We use it to send the emails you signed up for. Every email has an unsubscribe link.
  • Coaching applications: your name, email, time zone and your answers about your child (age, how they communicate, your concerns). We use them to decide whether our program fits and to prepare for your call.
  • Call bookings: your name, email and chosen time, handled by Cal.com.
  • Payments: handled by FastSpring, our reseller. We receive your name, email, country and what you bought. We never see your full card details.
  • Coaching: messages and videos you send your coach in our Telegram groups, kept so your coach can follow your child’s progress.
  • Website use: Google Analytics and our own page-view counter record which pages are visited, using an anonymous browser ID.

Who we share it with

Only the services that run these parts of our business: Kit (email), Cal.com (bookings), Demio (live classes), FastSpring (payments), Telegram (coaching groups), Google Workspace (email and documents), Supabase (our database), Cloudflare and Webflow (website). We do not sell your information.

YouTube

We use YouTube API Services in our own internal tool to upload videos to our YouTube channel and to read the comments left on our channel, so we can see which questions parents ask most. By interacting with our YouTube content you are also subject to the YouTube Terms of Service and the Google Privacy Policy. Access granted to our tool can be revoked at any time at myaccount.google.com/permissions.

How long we keep it

While you are on our email list or a client, and afterwards only as long as we need it for our records, unless you ask us to delete it sooner.

Your choices

Email ming@agentsofspeech.com to see, correct or delete the information we hold about you. You can unsubscribe from our emails at any time using the link at the bottom of each one.